Employee Comms
Selected articles from USAA and Hilton
USAA has nearly 40,000 employees who get their daily news and information from Connect, the company's central intranet. Every day Connect publishes fresh content focused on everything related to being a USAA employee – from employee features to live streaming video to important strategic announcements, and so much more. In my role as lead communications director in employee communications, I wrote and produced content for Connect daily, while also providing trusted strategic communications counsel to executive clients.
At Hilton, I create engaging, actionable communications that serve over half a million Team Members around the world on The Lobby through our cutting-edge internal social media platform FirstUp.
Connect
Stepping Over Boundaries
Article featuring an Asian-American employee who overcame a culture of staying in the background.
Connect
USAA in the 1980s:
The Air Bag Crusade
Article about how USAA led the way in advocating for car air bags before they were standard safety features.
The Lobby
Connecting Room Concert Hits High Note
Brandi Carlile kicked off a concert series with a private in-room performance for special guests.
Connect
Reliable Without Hesitation
Article discussing the history of administrative professionals.
The Lobby
This Random Act of Kindness Changed Her World
Article and videos featuring hotel employees whose actions changed the fortunes of a guest who was going through a difficult breakup